Privacy policy.

Effective Date: 8th September 2025

The Jaiy Agency ("we," "us," or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website thejaiyagency.com ("Site") or engage with our services.

Information We Collect

Personal Information

When you contact us, sign up for services, or interact with our Site, we may collect personal information such as:

  • Name

  • Email address

  • Phone number

  • Company or organisation details

  • Payment and billing information

Usage Data

We also collect information automatically when you visit our Site, including IP address, browser type, pages visited, and analytics data to improve our services.

How We Use Your Information

We use your information to:

  • Provide, operate, and improve our concierge services

  • Communicate with you regarding your enquiries and bookings

  • Personalise your experience on our Site

  • Comply with legal obligations

  • Protect our rights and prevent fraud

Data Sharing and Disclosure

We do not sell or rent your personal data. We may share your information only with trusted partners and service providers essential to delivering our services, under strict confidentiality agreements.

Data Security

We implement reasonable technical and organisational measures to protect your data from unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure.

Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data

  • Object to or restrict processing of your data

  • Withdraw consent at any time

  • Lodge a complaint with a relevant data protection authority

To exercise these rights, please contact us at hello@thejaiyagency.com.

UK GDPR Compliance

For clients and users based in the United Kingdom and the European Economic Area (EEA), we comply with the UK General Data Protection Regulation (UK GDPR). This means we process your personal data lawfully, fairly, and transparently, with respect for your privacy rights. If you have any questions or requests related to your personal data under the UK GDPR, please reach out to us using the contact details below.

Cookies and Tracking

Our Site uses cookies and similar technologies to enhance user experience, analyse traffic, and customise content. You can manage your cookie preferences through your browser settings.

Children’s Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal data from children.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised effective date.

Contact Us

If you have questions or concerns about this Privacy Policy or your data, please reach out to us at:
hello@thejaiyagency.com
+447787689357